- A harrowing open letter was published by the Cheltenham Guardians after they spent two hours caring for a vulnerable young woman named ‘Emily’
- The volunteers cared for the drunk woman and tracked down her friends
- Despite promises to come and pick her up, Emily's friends never showed
- Eventually they called an ambulance to collect her, costing the NHS £300
Volunteers looking after a girl so drunk she had been sick on herself and could not remember where she was staying were ‘mocked’ by the friends who abandoned her.
A harrowing open letter was published by the Cheltenham Guardians after their staff spent two hours looking after a vulnerable young woman named ‘Emily’ who was deserted by her friends during a night out on Friday.
The group cared for the heavily intoxicated Emily while they attempted to track down her friends who thought it ‘was funny’ she was unable to look after herself.
Guardian Emma attempted to keep Emily warm in the rain whilst waiting for an ambulance shortly after 4am on Saturday morning
During the course of the night Emily was cared for by four different groups of volunteers and emergency service staff and was eventually taken away in an ambulance, costing the NHS £300.
Despite repeated calls to her friends, who promised to come and collect her, they never came back.
The letter starts: ‘Dear friends of Emily, You may have started your night together enjoying the vibrant bars and clubs of Cheltenham, but somewhere along the way you lost your friend, you lost Emily.
ALCOHOL COSTS THE NHS £3.5BN A YEAR
‘When we found Emily she had already been sick in the back of a taxi and was in the care of taxi marshals. It's fair to say she had seen better days.’
When the Cheltenham Guardians collected Emily from the taxi marshals it was raining and she had been sick. One volunteers got Emily’s phone and called the people she had been with to come and pick her up.
‘When we contacted you, you told us that you would wait outside a club on Regent Street for her. We were keen to return her to her friends and into your care’, says the writer.
‘We took Emily to the club and you were not there. We waited, and still you didn't come. We contacted you again as we were concerned for Emily's welfare. It was cold, raining and she was poorly.
‘You found it funny that your friend was in a state, you told us again that you would come for her so we waited, and still you never came.
‘We were keen to get her to safety yet only you held the key, you knew where Emily was, you knew where Emily was staying yet still you never came.’
The Street Pastors, volunteers from local churches, were then called in to help the Guardians with the ‘poorly’ woman.
‘We were keen to get her to safety yet only you held the key, you knew where Emily was, you knew where Emily was staying yet still you never came,’ states the writer.
‘Emily told us that she was staying in Montpellier, that's all she remembered. It was dark, raining hard, you knew where we were yet still you never came. We walked Emily to Montpellier, we called you again and you promised you would take a taxi and help us help your friend yet still you never came.’
Cheltenham Guardians are a partner in the care response to the night time economy in the town and often look after vulnerable, extremely intoxicated revelers
The group often shares pictures and stories of the people they have helped on their Facebook page
With Cheltenham races in town, and the England verses Scotland football game on, the group were pulling an extra shift in the town centre between 11pm and 7am to help out the stretched emergency services.
But eventually, just before 4am, the group had no choice but to call an ambulance.
In a damning final few words to Emily’s so-called friends the Cheltenham Guardians wrote: ‘I hope you read this and understand that you tied up valuable resources for over two hours and forced the attendance of an emergency ambulance at a cost to the NHS of £300. Most of all you were not a friend of Emily's.
‘I hope you enjoyed your night at the expense of us, South Western Ambulance Service and Emily. Great job guys, you can be really proud of yourselves.’
MailOnline has contacted Cheltenham Guardians for further comment.
Emily's story has gone viral since it was posted on Facebook with more than 1,500 shares and hundreds of comments chastising the friends who abandoned the young woman